Information Center

Our information center addresses payment options and frequently asked questions – as well as providing links to other documents and resources concerning care.

Payment Options

There are numerous methods of payment for long-term care services. Maison du Monde is a Medicare and Medicaid certified community. We also accept private pay and provide hospice and respite care. In addition, we offer financial counseling for new residents.

Medicare
Medicare is a federal health insurance program for people age 65 or older and people under age 65 with certain disabilities.

Medicaid
Medicaid is a state-administered health insurance program that covers long-term care for low-income elderly and disabled people.

Private Pay
The full cost of services (room, board, meals, medication, etc.) may be paid entirely from private funds.

Long-Term Care Insurance
Long-term care insurance is a private insurance policy that can help pay for many types of services, both skilled and non-skilled.

The following information has been compiled to clarify the eligibility requirements and benefits of each and to help you determine which source best suits your needs.

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Documents

Documents for your convenience are compiled below.  Don’t see what you’re looking for?  Please contact us.  We’d love to help.

 

Physician Checklist

Medicaid Application 

Frequently Asked Questions

What do the residents do in their free time?

We have an excellent activity program and encourage you to participate. There are planned activities daily, a birthday party each month and special events. A calendar is posted in your room to keep you up-to-date with the schedule for the month. The activity and other common areas are available 24 hours a day for your use. There you can find board games, playing cards, reading material, etc. for your enjoyment. You are highly encouraged to let our staff know what sorts of activities you prefer so that we can accommodate your request or find other residents with similar interests.

When and where do I eat?

Meals are served restaurant-style in our dining room* and we encourage all residents to attend and socialize. A designated area is provided if you require assistance with eating. Residents may choose to eat in their room. The nurse should be provided with sufficient notice prior to the meal so the kitchen may be alerted to the resident’s wishes. Meal times are as follows:
Breakfast 7:00 am
Lunch 11:00 am
Dinner 5:00 pm

*Guest meals may be purchased for $3.00. Please allow the dietary staff sufficient notice for guests dining in our facility.

How do I get my mail?

Your mail will be delivered to the facility and distributed to you Monday through Friday. Your mail should be addressed as follows:

Your Name
c/o Maison du Monde Living Center
4000 Rodeo Road
Abbeville, LA 70510

If you transfer from the facility, please leave a forwarding address with the Business Office Manager. A change of address form should also be completed and filed with the local post office so your mail delivery will not be delayed.

Are laundry services provided?

The facility provides all bed linens and towels and is responsible for laundering them. This service is also provided for your personal clothing, as long as it is adequately labeled. If your family chooses to wash your clothing, we ask that an air-tight container be provided for your room and that your dirty clothing be picked up every 2-3 days.

Are utilities included?

Utilities are included, including electricity, water, air conditioning and heating. Free internet and Wifi are also available throughout the community. Additionally, a generator is onsite with capacity to fully power the campus in the event of a power outage.

Is a telephone or television available in my room?

Cable television service is provided by Cox Communications. If you choose to have a television, we ask that you provide a suitable stand for it and not place them on our over-bed tables or mount any brackets on the walls. Telephone connections are available in every room, but it is up to residents and/or family members to make the necessary arrangements with the service provider for their installation and billing.

Televisions are not recommended for our Memory Care Unit because residents with dementia have a difficult time distinguishing between what is on TV from reality. Some television programming can trigger delusions, hallucinations and excess anxiety. The unit will, however, have a TV/VCR/DVD in the common area to be used by staff for supervised therapeutic activities.

What types of clothing items should I keep in my room?

Clothing should be suited to the season and personal wishes. Since individual storage space is limited, family members should retain any out-of-season garments not frequently worn. We recommend keeping a seven-day supply of clothes in the room.

What personal items and services are supplied?

We supply most personal grooming products, but you are welcome to bring your favorite products as well.  Here’s a list of items that we provide:

  • Hair hygiene supplies
  • Comb / brush
  • Bath soap
  • Disinfecting soap or specialized cleansing agents when indicated to treat special skin problems or to fight infection
  • Razors
  • Shaving cream
  • Toothbrush / toothpaste
  • Denture adhesive
  • Denture cleaner
  • Dental floss
  • Towels / washcloths
  • Moisturizing lotion
  • Tissues
  • Cotton balls
  • Cotton swabs
  • Deodorant
  • Hospital gowns
  • Hair & nail hygiene services
  • Bathing
  • Basic personal laundry
  • Sanitary napkins & related supplies
  • Incontinence supplies
  • Incontinence care

You may request and the facility may provide non-routine services and / or supplies; however, you are financially responsible for any additional charges not covered in the Basic Daily Rate or by a third party payor (e.g., Medicare or Medicaid).

Am I allowed to have over-the-counter (OTC) medications in my room?

Over-the-counter medications are not allowed at bedside unless approved by a physician (doctor’s order). Please inform your nurse of any over-the-counter medications in your possession upon admit or any time thereafter.

Are items from home allowed to make my room more comfortable?

Personal items from home are a great idea. Favorite pictures, throw blankets and plants are highly encouraged to help you personalize your room. Some items, however, are hazardous and not acceptable (i.e., candles, throw rugs, hot plates, extension cords, etc.). We ask that you check with the Administrator before arranging any furniture, hanging anything on the walls or bringing large items such as additional furniture. Also, we would like to remind you that the artwork and decorations throughout the building belong to the facility and should not be removed or rearranged.

Is there a beautician or barber available?

Our staff will help you perform normal grooming such as fingernail and toenail clipping, shaving and hair brushing/combing. A licensed beautician and barber are available each week for haircuts and styling. Our Business Office Manager can help schedule your appointment.

Is there a doctor on call?

Yes, our medical director is ultimately responsible for the care of the residents at Maison du Monde Living Center. Dr. Lahasky is conferred with periodically concerning the health care we provide. Residents are free to choose an attending physician other than our medical director, but they are required to see a physician at least once every 30 days for the first 90 days after admission and at least once every 60 days thereafter.

How do I schedule doctors’ appointments?

Coordination of doctor’s appointments should be made through our ward clerks. If our staff feels that a visit is warranted, we will make the necessary arrangements and notify family. Transportation to scheduled appointments will be provided by our facility vehicle. Family members are welcome to provide transportation and are encouraged to attend doctor appointments.

Should I bring my wheelchair or walker?

If you have a clinical need for durable medical equipment and have one available, you may bring it with you. We ask that you label the item clearly. Electric wheelchairs and scooters are allowed with Administrator approval based on your safety and the safety of others.

Am I allowed to give tips or gifts to the staff?

We discourage giving tips or gifts to our staff. If you wish to express your thanks to any of our employees, we encourage that you do so verbally or with a thank-you card and let their supervisor know so the individual can be recognized among their peers.

Can family and grandchildren visit?

Unlike a hospital, we have no set visiting hours. Guests are welcome and highly encouraged to visit. However, medical and personal care of the residents are our highest priorities, so we ask that visits do not interfere with these efforts and take place during typical waking hours only. Exceptions will be made on a case-by-case basis. Children of all ages are welcome as well, but we ask that they be supervised at all times.

What are the visiting hours?

Unlike a hospital, we have no set visiting hours. Guests are welcome and highly encouraged to visit. However, medical and personal care of the residents are our highest priorities, so we ask that visits do not interfere with these efforts and take place during typical waking hours only. Exceptions will be made on a case-by-case basis. Children of all ages are welcome as well, but we ask that they be supervised at all times.

Can my family members volunteer?

Our Activities Director operates a volunteer program made up of members of the local community who choose to assist in hosting events, providing entertainment and interacting with our residents. If you know anyone with special skills, talents or extra time to share, encourage them to become a volunteer.

Am I allowed to leave the community?

There are certain restrictions Medicare and Medicaid place on nursing home residents. These are described in our Bed Hold Policy. Aside from these limitations, residents may leave as often as they like to spend time with family and friends, attend special events or just take a drive one afternoon. Residents must, however, sign out with their nurse and check to see if any medication or special attention is required while they’re away.

Are religious services available?

Weekly religious services and Bible studies are held in the dining room and are available to all denominations. See the activity calendar for scheduled services.

Do I have a say in how the nursing home operates?

Yes! Our staff is expected to be flexible and honor all reasonable requests made, as long as it does not endanger the residents.
Participation in the resident council is encouraged. The council meets each month with our activities director to represent all of our residents’ concerns and make suggestions to the facility staff.

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